Monday, October 25, 2010
Liebherr Thailand Improves with THE
The Liebherr Group comprises of more than 100 companies on every continent of the World and employs a workforce of more than 32,000 people. Liebherr produces a very wide range of industrial products including cranes, construction machinery, mining trucks, machine tools, material flow technology through to refrigerators, freezers and aeroplane technologies. The Thailand based subsidiary was founded in 1998 and now has a workforce of over 200 employees. At this plant they focus primarily upon concrete technology products producing batching plants to mix concrete and truck mixers to transport the concrete. These are sold domestically and throughout Asia. Liebherr has an excellent name for quality, customer service together with manufacturing well designed and reliable machinery. They are a market leader within the concrete industry and many, many of their trucks are delivering concrete throughout Thailand and the rest of the world.
Liebherr aspire to develop a working environment where employees continually improve their ability to achieving their goals; where new and expansive patterns of thinking are sustainably established; and where people are continually learning to understand the whole. Therefore, Liebherr understands that particular views and ideas from outside the organization, in addition to its own internal visions and strategies, are a significant component to introduce change and engineer the organisation for continuous improvement.
In order to improve their processes, procedures and interdependencies within the organization, Liebherr Thailand commissioned a consulting and training program from Mr. Terry Wilcox, founder of the Theory of Human Excellence (THE). After a comprehensive introduction of THE theory to the Senior Management of the organization, THE’s principles were used within a project to induced structural changes to the organisation. Increasing the efficiency of the project and also of the organisation as a whole was one of the key targets. The Project Manager and the project team were therefore also introduced to the concepts and approach of T.H.E.
The project manager was working together with Mr. Wilcox for two months and used the THE approach on the project, plus on his own decision making process and rational. His view on the project:
“For me as a strong intuitive and firefighting type of person, as soon as I see a problem, I try to solve it immediately, sometimes without thinking too much or thoroughly about how to solve the problem. As soon as I have a solution I just go for it. So what THE helped me to appreciate is that there are other ways of approaching tasks and issues.
Another significant point for me was that it is possible to get into another Zone; to change yourself; your behavior and your patterns during work. The Zone a person is in can be very different depending on the situation or environment around that person. For instance, a person can be in a different Zones when working, playing sport or relaxing with his family.
Finally, THE showed me where my strengths and weaknesses at work are, whilst extended my usual pattern of thought. I understood how to use different decision methods or styles and it really made me use much more of my brain power. It drastically changed my way of approaching issues and THE offered me alternative approaches to problem solving. During the actual project I adopted more strategies to follow or apply in certain management situations. These changes made the project more efficient and changed my style of working to a more structured and effective way. This also gave me more room for thinking about strategic topics and more closely controlling them rather than just problem solving”.
Throughout the whole Thai organisation, even those employees who were not part of the project team, THE had an effect on their understanding of the organisations and employee behavior patterns. Conflicts and issues between people were discussed more openly and people understood the rational of decisions, plus they were able to reflect and understand their own thought processes alongside that of their colleagues. All employees using the approach have been empowered and the organisation as a whole is able to understand and change significant patterns. This new tool empowered Liebherr Thailand to become more efficient, plus create a constantly learning and improving environment.
Once more, Liebherr Thailand would like to thank Mr. Wilcox for his consultancy and is happy to recommend the Theory of Human Excellence as a practical and useful tool to help obtain a clearer picture of what is happening in an organisation and being able to adopt change to increase efficiency. The Theory of Human Excellence (THE) is a revolutionary new way of looking at knowledge and human behaviour. It is founded upon the very latest neuro research covering how the brain learns, grows and formulates decisions, making it extremely natural and simple to adopt. It provides an initiative new set of management principles that dramatically increases efficiency and effectiveness developing excellence in the workplace.
Learn more by visiting www.theoryofexcellence.org or contact Terry Wilcox at terrywilcox@theoryofexcellence.org
Terry Wilcox
Theory of Human Excellence
+66 8170 11 315
Skype: terry_wilcox
Friday, September 17, 2010
THE Enlightenment Lecture - Regent's School, Pattaya
Terry Wilcox, the founder of the Theory of Human Excellence (THE), presented during the Enlightenment series of lectures to selected students at The Regent's School, Pattaya Campus. This lecture provided a basic introduction to the human brain. The main focus of the lectures is 'enhancing learning skills' that could boost an individuals performance and improve their ability to complete every day tasks.
Theory of Human Excellence
Wednesday, September 1, 2010
Neuroscience brings Direct Mail back to life!
Recent neuro-research has proven that direct mail is not dead and actually has a stronger influence on consumers than digital media. Furthermore, actual real life experiments revealed that direct mail creates a much stronger impression that lasts longer, and delivers a better return on investment and improves a brand's adoption. Whilst postmen in the UK are extremely happy with this revelation, many multi-million dollar brand consultancy companies are a little red faced. They have been 'selling' new marketing strategies based upon - you need to go fully digital; Social 2.0 is the only way; it needs to go viral; digital is much more cost effective, ubiquitous and has the best impact. How wrong they are and it just goes to show that we should continue to validate even our basic concepts against new developments in neuroscience.
These findings were the result of research done on for the Royal Mail by the Bangor University. People were given physical direct mail along with digital advertisements. What they found through fMRI scans is that direct mail is significantly more multi-sensory than online marketing, as a result of the increased number of senses used by holding something in your hand, rather than just looking at it one a monitor. So, the lets go digital bandwagon just hit a bump and all the advertising consultants will have to take out their old 'direct marketing' slides from the trash bin and build a new presentation based around a mix of digital and tangible items that we can touch, hold and feel. Time for a new set of buzz words and re-vamped strategic pitches, I think!
The Theory of Human Excellence (THE) is based on the very latest neuro-scientific research such as the experiments used above, plus some completely original thought based upon years of investigation and analysis. THE provides a new way to view the way humans think or make decisions, plus it delivers a revolutionary strategy that is used to define and control how organisations operate and improve their business in areas such as marketing, sales or man management. The combination of new research plus original thought are used to deliver human excellence at work, which increases productivity and profit.
Terry Wilcox
Theory of Human Excellence
Wednesday, August 25, 2010
Rewards
Winning a physical competition normally requires the body to elevate internal functions such as increasing heart rate, diverting blood to more vital organs, increasing the respiratory rate to get more oxygen from the atmosphere, breaking down glycogen stored in the liver and muscle to get more glucose, whilst intelligence based tasks require an increase in brain power again requiring blood to be diverted from other areas. Although both types of activities, when done in a positive state of mind rather than under stress or through anxiety, have positive effects on the body and are essential for health living, they can also have negative effects. Preparation for competition to get in the correct state of mind uses exactly the same hormones cortisol and testosterone as our body releases when under stress. Our body actually starts the primitive reaction of either flight or fight. Exactly the same state as stress and as we all know, 'stress kills'. Stress disrupts nearly every system in your body. It raises blood pressure, suppresses the immune system, increases the risk of a heart attack, contributes to infertility, and speeds up the aging process. What may not be as commonly known is that positive social interaction has exactly the opposite affect and actually promotes good health helping to extend life.
Why is this? Because, when we socialise our bodies release Oxytocin, which is the brains way of rewarding itself. Oxytocin is known as the "cuddle" hormone and has powerful, health-promoting properties. It is released when we cultivate warm, loving, intimate relationships and is most potent when we combine touch with positive interactions. Here are some examples on how you can experience the benefits of this hormone: take care of a pet; hold hands, hug and kiss more; give and receive a backrub; or go for a massage.
So, although winning gives the greatest buzz and we get a higher sense of reward, in the long term taken too seriously this is also having a negative effect on our bodies. The social reward gained from a relationship only has positive effects. But balance, as ever, is key. We all need exercise to maintain our bodies and the feeling of victory is great - but don't let winning become the be all and end all. Realise that you are competing to improve your health and not just to win. Enjoy the participation more than the result!
If you have any questions regarding the Theory of Human Excellence (THE) or anything else related to human performance, please feel free to contact me via the contacts page on the web site.
Terry Wilcox
Theory of Human Excellence
Monday, August 23, 2010
Change in the mirror
And 'mirror neurons' are why the industry prospers. Merely seeing someone else wearing a new style, especially someone famous or a role model, triggers the brain to copy, imitate, or try to behave the same. That's why mega brands are so keen to have super-stars wear or use their merchandise, even to the point of giving them away free. These specialized brain cells also fire when we see actions performed or emotions expressed that we automatically mimic. We are all familiar with how infectious yawning or laughing can be. This is human mirroring at work.
One of the key reasons the fashion industry can play on this human aspect so successfully is that it takes very little effort to keep with the latest trends or styles. New products or brands are carefully engineered so that they can be easily adopted. Just imagine how difficult it would be to start a new fashion that took 30 minutes to wear. The fashion industry knows the quicker the better; the easier to wear the more popular the item - just look at jeans. The only time-consuming, high maintenance trend that comes to mind that was a world-wide success is 'the teddy boy DA' haircut.
However, that probably had the most famous person of all time promoting it - Elvis. And, I would imagine the men believed they would be equally attractive to women if they donned the same haircut. Sex sells. Another fashion industry corner stone, but that's for another day.
So, is change really difficult? Do humans reject new things, finding them difficult to adopt? If you ask the IT industry they say change management is 'nearly impossible'! If you ask the fashion industry they would respond 'its human nature and we have built an industry on it'. The real truth is that if you make change difficult, needing lots of effort with very little reward, then yes, it is difficult. However, if you make it enjoyable, rewarding and trendy then it is easy, it happens almost automatically.
Sunday, August 22, 2010
What is human excellence?
Wednesday, August 11, 2010
Theory of Human Excellence passes validation test
Monday, August 9, 2010
Services
The Theory of Excellence (THE) is extremely easy to understand and adopt. The basic principles can be learned and applied very, very quickly. Initially it takes a half –day session to become familiar with the core principles of Frames, Zones and the Process schemas. Once these fundamental aspects are recognised and understood they can immediately be applied in the work place within areas such as personality or role profiles, man-management and team building, improving departmental control or efficiency. Following the initial half day, dependent on the number of employees within the program, either further visits are schedules for THE clinics and reviews to reinforce the learning, or for smaller numbers, daily telephone calls are performed with less regular face to face sessions being held.
If more advanced THE principles are required, in-depth consultancy sessions can be conducted into additional specialist areas such as applying THE for leadership, motivation, change management, decision making techniques, etc. It is recommended that if possible, these sessions be incorporated into actual projects that are being undertaken. THE can then be applied to the task as part of the program or project. This ensures that there is a direct output which has an immediate impact in the required area.
Many, many organisations are utilising THE therefore availability in-line with a current program or project timeline can not be guaranteed, however every effort will be made to ensure the required services are offered at the appropriate time. Please contact terrywilcox@theoryofexcellence.org or alternatively call on +66 8170 11 315 for pricing and availability.
Why T.H.E.
The Theory of Human Excellence (THE) is based on the very latest neuro-scientific research plus some completely original thought based upon years of investigation and analysis. THE provides a new way to view the way humans think or make decisions, plus it delivers a revolutionary strategy that is use to define and control how organisations operate and improve their business. The combination of the two elements can be used to deliver human excellence at work, which increases productivity and profit. THE is unique for the following reasons:
- The Theory of Human Excellence is extremely simple to understand and apply. Unlike many other theories regarding personalities, behaviour, decision making, or business strategy THE can be adopted within minutes of learning the main concepts of Frames, Zones and Processes. A high level appreciation takes less than an hour and then just needs to be reviewed for several minutes every day for a few weeks. Once the basics are understood, anyone can start to use THE as the ‘key’ to improve themselves or their organisation immediately. THE delivers natural human excellence helping individuals bring improved efficiency and effectiveness to work.
- THE is based on the latest neuro-scientific research on how our brain learns and grows, how we interact with people, and how we make decisions. As a consequence of being based on the basics of how the human brain works, THE is perfectly natural and will become second nature very, very quickly.
- THE is tremendously versatile. It is a single theory that can be applied to virtually any situation. THE can be used at work to profile personalities or job roles, understand decisions criteria or define the correct strategy to ensure a process is complete and effective. THE can also be used build stronger personal relationship at work or even be practised at home to guide children. THE has many, many uses that can lead to an improved life and increased performance in whatever discipline it is applied.
- Although nothing covering the theory of life or business can be said to be complete, THE seems to provide a very practical and authoritative view on most aspects. It can assist in understanding why certain decisions are taken, help to ensure that processes or procedures are comprehensive in achieving the desired goals, guide organisations through change or an innovation program, or outline programs to improve motivation or rewards. THE ensures that the effort is focussed in the correct areas and that the solution to any problem or improvement is complete and effective.
- No other theory addresses so many areas of human behaviour or business in such a natural and simple way. Adopting THE will form the basis for all future learning and management thought. It will be the natural foundation that all other principles, knowledge or business strategies are built upon within the organisation. THE will revolutionise all departments approach to business, team building, or each individuals approach and behaviour to their role and responsibilities.
- Adopting THE will lead to improvements in all areas. It will lead to an increase in both efficiency and effectiveness by reducing the effort required to achieve the end goal. This will allow released resources to be focussed upon other areas or functions to improve the end output. THE will therefore deliver human excellence and increased success strengthening the purpose of the business.
Sunday, August 8, 2010
Applying T.H.E. - Processes
Everything we do in life is a process. Processes are tasks which transform things from one state to another and are fundamental building block of organisations. They all have a start, series of tasks to be performed and then an end. There are thousand upon thousand, probably millions of different processes within the World. The Theory of Human Excellence (THE) defines and categorise different types of processes into discrete groups. All processes whatever they are fit into one group, and one group only. THE allows the process to be identified and quickly segregated into their appropriate group. Each process group has its own individual set of properties or attributes (schema) that are common to all processes within the group. THE then provides a set of solutions or techniques to deal with each of the elements contained within the common schema ensuring all relevant aspects are considered and the process is treated correctly. This ensures that the correct control systems are determined and the process can be optimised to work efficiently and effectively. THE process tools can be used for many areas like motivation, change management, decisions, feedback, rewards, and many other business aspects or issues.
The Theory of Excellence (THE) therefore provides a comprehensive structure to understand a process, identify its distinct properties, and formulate actions or control systems to ensure that the process is managed in the best possible manner.
Saturday, August 7, 2010
Applying T.H.E. - Learning
THE is unique in that it guides you though understanding the idiosyncrasies of how your own brain works. How it thinks, reacts and rewards itself. THE is different in that it then allows you to take this knowledge and make changes or developments that improve you or your team in areas such as decisions, change, leadership, or team relationships. It provides a comprehensive suite of tools that accelerate learning techniques applicable for adopting any new task or skill. THE also provides an insight into the unconscious side of learning where humans relate or interact in a particular way with each other without really knowing why. This area is directly beneficial for teams, sales, marketing, man-management, negotiating new contracts, plus many other areas.
New neuro-scientific research is providing new light on traditional areas of learning and is having a massive impact on industries such as education, marketing, man-management and general business principles. THE’s learning tools are based on these new developments and can be used at work with customers, prospects, teams, subordinates or to just to change yourself.
Friday, August 6, 2010
Applying T.H.E. - Zones
The Theory of Human Excellence (THE) uses the ‘Frame of Mind’ to describe the basic state that everyone’s mind changes to, dependent on their current situation or the environment they are in. The workplace frame of mind is just one of many. However, whilst at work the mind then bounces between different ‘Zones’ depending on the demand or task being performed at that time. It could be an important negotiating decision, it could be dealing with a problem member of staff, or it could be just where to have lunch. Understanding these Zones and the basic decision process or thought pattern that is being adopted is critical to controlling behaviour and making the correct decisions. This also makes it fundamental to management. THE helps you understand the different types of Zones, their attributes or schemas, and how they affect behaviour. By applying THE, you can ensure that you are in the appropriate Zone to optimise results. THE makes sure that we can control and optimise the correct Zone at the right time and that the appropriate Zone’s properties are utilised to guide the appropriate behaviour towards delivering human excellence. |
Applying T.H.E. - Frames
Also, previous knowledge or memories also have a tremendous impact on the way we perceive the ‘situation’. This is combined with information from all the senses plus the way the mind has been nurtured through education, training or what it has experienced in the past. These thoughts or influences can have a very positive or negative effect on the way the brain remembers, thinks, reacts, or makes decisions. All these things therefore have a direct consequence on the way you think and behave in different circumstances or what strategies you use to solve issues. This is known within the Theory of Human Excellence as the ‘frame of mind’. THE helps us understand an individual’s preferred approach and frame of mind when approaching a task or role. This allows easy identification of someone’s strengths and weaknesses when addressing business and people issues, or achieving goals. THE can also help ensure that tasks or work is inline with the individual’s natural skill set. This alignment can have a massive impact on the success of an individual or team and ultimately the organisation.
The Theory of Human Excellence (THE) also helps individuals recognise, control and manipulate their state and frame of mind. This promotes the use and control of the correct frame for each situation. THE ensures that a positive energy level and the right attitude are combined with the correct thought process, which can then be adopted as the decision or behavioural foundation. By applying THE, the mind achieves maximum performance ensuring human excellence in all situations and successful completion of all objectives, whatever the environment.
Wednesday, August 4, 2010
Applying T.H.E.
The Theory of Human Excellence (THE) is a fundamentally new way to approach decision making and management. It provides a whole new set of tools to help individuals deliver excellence within the work place and as a result, improve their performance in both their business and personal lives. Although one immediately thinks of one’s body being trained, the same principles holds true for the human brain - it is also like a muscle. By learning, repeating and making certain techniques second nature in line with the natural aspects of the human mind, one can dramatically improve the brain’s performance. By a thorough awareness of the way the brain thinks and operates, a comprehensive set of new personal guidelines can be applied. The core principles that form these guidelines are a fundamental part of THE. They have been developed to optimise performance in all areas of human operation, as an individual, as part of a team, or as part of an organisation. They take account of human behaviour, decision making principles, personal attributes and interaction with other human beings, plus the effect of the surrounding environment. This new approach has then been extended into a complete suite of tools and techniques to deliver business efficiency and control. By utilising THE and training the mind, all areas of business can be evaluated to ensure that the correct strategies, right processes and complete procedures are being used. Every aspect can be considered within the THE framework, controlled and optimised to improve business efficiency.
Human excellence is therefore supported and enabled through the adoption and application of Theory of Human Excellence (THE). This provides a step-by-step guide for individuals and teams to reach excellence. Adopting the THE within an organisation enables the establishment of a constructive work environment where people are:
- Motivated to execute their responsibilities;
- Are confident about their own abilities and those of the teams they are part of;
- Recognise and control business operations and processes to produce improvements;
- Understand all elements required to deliver personal, team and business excellence.
The THE principles can be used by an individual, team or organization and allows development beyond a traditional approach. Ultimately it helps the establishment of an environment where people are sincerely motivated to execute their responsibilities, be it for the reason that they are more confident in their ability to deliver the right quality, are more equipped to work well with other people, share a common business language, understand what is required to manage a process, task or project correctly, or more motivated with increased purpose. In order to reach maximum performance, people are taught THE as a stand-alone theory, or the core principles are used at the heart of a domain specific course or business applications that extend these principles further within the specialised area. THE is excellent for business disciplines such as sales, marketing, man-management, change management, motivation, installing or buying new IT systems, etc.
THE can also be used for personality profiling. Using THE, interviewers can easily match applicant profiles to job profiles. THE provides the added benefit of allowing applicants to learn about themselves as they progress through the recruitment process.
THE provides a comprehensive and complete suite of tools, strategies and thought processes that help individuals deliver true human excellence.
Tuesday, August 3, 2010
Introduction to the Theory of Human Excellence
THE has been developed by taking into account these new neurological findings and comparing them with traditional thoughts or management techniques to produce a comprehensive and complete set of updated business principles. THE can therefore be used as the foundation for any human orientated discipline or management theory. THE provides the fundamental rules and decision criteria that can be applied in virtually any situation to help understand, control and manage the process to improve its efficiency and effectiveness – which leads to human excellence and massive improvements in productivity.
THE is extremely simple to understand, is very quick to apply and has numerous benefits. THE will change your career and life forever. Many people have already used THE and are singing its praises. THE is a twenty first century management theory built on the very latest knowledge producing excellent results. So, if you want to start your journey to Human Excellence contact terrywilcox@theoryofexcellence.org.